For Youth
- Requirements for registration in the KulturPass
- Login, registration & identification
- Setting up your account
- Finding & booking offers
- Picking up bookings
- Cancellation
- Will those born in 2007 receive a KulturPass budget?
- What will happen with the KulturPass in 2025?
- How long can those born in 2005 spend their budget?
- Your KulturPass budget has expired?
- Registration with the online banking of the Sparkasse
- Who can use the KulturPass?
- From / until when can I register as a young person in the app?
- Does the KulturPass work on all mobile phones?
- How can I register for the KulturPass?
- Why is the Electronic Identification of the German National Identity Card required?
- How do I find out whether the Electronic Identification of my German National Identity Card is activated?
- The eID function of my German ID card is deactivated. What do I have to do?
- Can I also identify myself in the KulturPass with a passport?
- Where can I find my PIN for the eID registration process?
- How do I reset my PIN?
- Where can I find my CAN for the eID registration process?
- Can I cash out my KulturPass budget?
- Will personal data be requested?
- Is my data protected? And where is it stored?
- Are only 18-year-olds with German citizenship eligible for the KulturPass?
- I have a tolerated stay permit (“Duldungsstatus”). How can I apply for the KulturPass?
- I have forgotten my KulturPass password. What should I do?
- Can I transfer my budget on to someone else?
- How can I find out about new and interesting offers?
- How does the search engine of the KulturPass app work?
- How do I find a film in the KulturPass?
- Where can I find information about my booking?
- Is there a shipping option in the KulturPass?
- What do I do if something goes wrong with my reservation?
- How do I contact the provider?
- How do I delete my account in the KulturPass app?
- Can I also book something with the KulturPass that is more expensive than my budget?
- How can I delete data that is stored in the app or in the LocalStorage of my browser?
- How can I share my location with the app (iOS)?
- How can I share my location with the app (Android)?
- How can I use the KulturPass app in other languages?
- How can I book accessible seats for people with disabilities?